The organization is leveraging value-based, incentive relationships with providers that pay for better health outcomes and performance.

Quality of care is also a priority at UnitedHealthcare. As an example, they touted that more than 4.5 million alerts were generated in 2021 by their remote patient monitoring platform, enabling faster responses to adverse health events. Plus, UnitedHealthcare has increasingly relied on data and technology to improve care. For example, advocate specialization has grown within specific communities and populations, enhancing support. The company has focused on improving the member experience through better navigation and advocacy programs. UnitedHealthcare has grown its Medicare Advantage enrollment by an average of 13% annually over the past five years, in part due to growth in Medicare Advantage in general.

Additionally, thanks to its relationship with Optum, UnitedHealthcare can leverage technology, data, and analytics to improve health outcomes and lower the overall cost of care. Plus, new advocacy programs assist members during their care journey. They’re doing this through home-based care and expanding the ways individuals can access the healthcare system. UnitedHealthcare is working to simplify that experience, creating personalized experiences for individuals and providers. The Harmony plan touts a better experience that leverages technology and a provider network based on provider performance and efficiency.Īs CVS pointed out in their investor presentation, the healthcare system can be difficult to navigate for patients. They’re doing that with innovative plan designs – like virtual primary care and their new Harmony plan in California. UnitedHealthcare is the company’s health insurance arm.įor UnitedHealthcare, that organizational structure helps them achieve their strategic goal of delivering affordable health care. Optum, at its core, focuses on health care delivery. The company operates two distinct businesses, Optum and United Healthcare. With the largest market share among US insurers, what UnitedHealth Group says at their annual investor days can have an outsized impact on the future of the health insurance industry.īefore we dive into the presentation, a quick note about UnitedHealth’s structure. Here’s a roundup of those five insurer investor meetings and what they tell us about the future of health insurance. Discussions centered around technology, value-based care, social determinants of health, virtual care, and an increased focus on the consumer. Five insurers recently completed their investor meetings. Investor meetings offer a wealth of information about a company’s strategy and short and long-term plans.

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